Monday, 7 December 2009

Listening skills : A few pointers from our Master Manual


Effective listeners actively process what they are hearing



Remember: Time is on your side! Thoughts move about four times as fast as speech. With practice, while you are listening you will also be able to think about what you are hearing, really understand it, and give feedback to the speaker.

Exercise: Form groups and find out what different people do to become better listeners and which factors help them.

Exercise: Assign readings from a variety of literature (fiction and non-fiction, magazines, newspapers, novels, guide books, etc.) and follow up with a comprehension test – ask pertinent questions about each reading’s content. After each reading,analyze where members listen best and where they fail to listen effectively and discuss the possible reasons why this happens.

Exercise: Program three or four prepared research speeches (i.e. speeches in which the facts are important) and have a verbal Spot Listening Check after each speech.

Exercise: Do the same with other types of speeches. Then discuss which speeches – the research speeches, the humorous, the serious, the anecdotal, etc., are easier to listen to effectively and why.
Listening involves hearing, sensing, interpretation, evaluation and response.
We hear only what we want to hear and remember only part of what we have heard. Good listening can improve both the content and the quality of what we hear and remember.


A good leader is always a good listener. A good listener may be or may not be a leader - but a good listener is usually popular, which is an important step in becoming a leader. People like to be someone who listens well. We can improve our listening habits. It will take concentration and hard work, as our listening habits are the results of years of often unconscious behaviour. But it can be done, and today is a good day to start!


From: The POWERtalk Master Manual
Section 5.1 PowerTalk One
Results 61-70


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